Privacy Policy

Last updated: March 27, 2026

1. Information We Collect

At Haltless, we prioritize your privacy. We collect minimal information necessary to provide our predictive maintenance services. This includes:

• Account information (email, name, company name).
• Machine sensor data (transmitted directly from your edge agents for anomaly detection).
• Usage data of the Haltless Dashboard.

2. How We Use Your Information

The collected data is exclusively used for:

• Providing and improving the AI anomaly detection models.
• Sending critical alerts regarding machine health.
• Billing and account management.
• Communicating updates regarding our product launch and waitlist status.
• Responding to customer inquiries and support requests.

3. Data Security

We implement industry-standard security measures to protect your industrial data. All data transmitted between edge agents and our cloud infrastructure is encrypted in transit and at rest.

5. Cookies and Google Analytics

We use Vercel Analytics to collect anonymous, cookieless data (such as country and page views) to help us understand site traffic and improve our services. This data is fully anonymized and does not personally identify you. For more advanced performance monitoring, you can choose to accept or decline additional cookies via our site preferences banner.

6. Spam Protection (reCAPTCHA)

We use Google reCAPTCHA v3 to protect our site from spam and abuse. reCAPTCHA collects hardware and software information (such as device and application data, IP addresses, and interaction data) and sends it to Google strictly for providing, maintaining, and improving the reCAPTCHA service and for general security purposes. We share this data with Google acting as a Data Processor under their Cloud Data Processing Addendum.

4. Contact Us

If you have any questions about this Privacy Policy, please contact us at privacy@haltless.io.